Merry and Moo

At Merry and Moo, we know that family is at the heart of everything you do. From cozy comforts to practical solutions, our products are designed to make life a little easier, a little brighter, and full of warmth.

Welcome to the Merry and Moo family, where we help your family grow and thrive.

Your Questions, Our Answers:

What is Merry and Moo?

Merry and Moo is your go-to online family store, bringing you thoughtfully curated baby essentials at prices that won’t break the bank. With free shipping across the UK, we make it easier than ever to shop for your little one, because parenthood should be full of joy, not hassle!

How can I contact customer service?

You can reach our customer service team through email at info@merryandmoo.com or by calling +44 7537 135526

You can also go to the Contact Us page.

Customer Service Hours:

  • Monday to Saturday: 9:00 AM to 5:00 PM GMT

We will respond to your request within 1-2 business days.

What payment methods do you accept?

We accept:

Credit/Debit Cards: Visa, MasterCard, American Express (AMEX), Discover, Diners Club and more.
Digital Wallets: Shop Pay, Apple Pay, Google Pay

Check our Billing Terms & Conditions for more information.

Can I track my order?

Yes! You will receive a tracking number via email, and you can visit our Tracking Page to see updates on your order.

How long is shipping?

Handling Time

All orders are processed and prepared for shipment within 1-2 business days (Monday to Saturday).

Transit Time

Once shipped, orders typically take 7-10 business days (Monday to Saturday) to arrive at your location.

From the time your order is placed to when it arrives, the estimated delivery time is 8-12 business days.

Click here to go to our shipping policy

What is your return policy?

We offer 30-day returns. You can find more details on our Return & Refund policy page.

  • 30-DAY GUARANTEE

    We’re confident you’ll love shopping at Merry and Moo, but if you’re not completely satisfied, we offer a 30-day money-back guarantee.

    Return & Refund Policy 
  • FREE SHIPPING

    Shipping is free all across the UK. Total estimated delivery time is between 8-12 business days.

    Shipping Policy 
  • PRIORITY SUPPORT

    Have a question or concern? Our customer support is here to help you! Monday to Saturday from 9:00 - 5:00 AM GMT

    Contact Us